Hi, I am Dan. I am a Graphic designer and blogger working for an online company. I am helping with the development of this website. The website was hosted by spinsunlimited.com, own by David and Jency Sydner. They were also the developer of a site and were doing the Maintenance. For the few months when they built, hosted, and maintained the site, it ran ok, but had many issues. As time went on my boss noticed that every time service was needed it was always an extra charge, very large extra charges, that must be paid before service is done.
So my boss decided to stop the maintenance, and find someone else to maintain it and do the SEO which was a service David would only do for even more money. But I think David didn’t want to give the position to others, he kept insisting that he could do it. So after paying the advance maintenance fee for the month, my boss gave David the required 30 day notice to terminate the maintenance plan. David said it wasn’t enough because he had work planned for 2 months and therefore was insisting on being paid for another month more. When my boss did not pay, David shut and locked the site down and nobody can access the admin panel, he said site stay down until more money was paid, even though he had already been paid for the month.
Then the problem got even bigger. When domain registration and cpanel access was requested David said that it would not be granted because he needs even more money. We found out that when the domain was transferred to David’s server he took the opportunity to also transfer the domain to his name. He never told my boss he changed domain registration, we found out from the Whois that domain is no longer in my boss’s name like before it was migrated to David’s server. My boss has had to hire a lawyer to review the contract. The contract and terms & conditions are all very confusing and misleading, I looked at them on his website. There is nothing in the contract that says as David insists that if he is hosting the domain it must be in his name, nor does it say that David owns the content on the site. David refuses to give back all the files of the site, he took it all. He also shut the site down and is threatening to purge all the files unless he is paid more money.
So if you are looking for a web designer or need hosting DO NOT use spinsunlimited.com they are not good in our experience. They just want money, they l hold your site hostages and you will pay what they want. They have our domain and our files.
So now, we need to start a new one to make business run again, all the money paid to David is gone. All of the files and domain owned by my boss are with David who says he is never giving it up unless it is paid for again.
So please be advised of what we have experienced with David and Jency Snyder, if you plan to make your own site don’t use them, they charge too much and to me are very greedy. Doubt everything they say, I don’t think they are very truthful. Whenever they need more money they find something on the site that they say needs to be fixed and want to charge more even though money has already been paid them. They do not even know what they are doing, they tell you they are SEO experts, they are not, the site they built us was NOT SEO ready and was not ready for mobile devices as they claimed it was. Also they charge for “software”, lot’s of money for software, but then they use open source FREE software. They tell you Joomla is the best that’s why it is so expensive, but it is FREE! Then they will charge thousands of dollars to “buy” an SEO module and say it will take them days to install – the SEO module from Joomla is FREE and takes 5 mins. to put in. They will charge for templates, again lots of money for templates, the templates they used are FREE. The site they built us is confusing and hard to use, they DO NOT know what they are doing.
Save yourself grief, save your website, and save your money GO SOMEWHERE ELSE! My boss has learned a very expensive lesson and is very upset.
Checkout this review from another unhappy customer, you will see it is not just me who have bad experience with this company.
Scammers 